DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of endangeredausmade.com.au.
RETURNS AND REFUNDS
Should you wish to return your order, please notify us within 10 days of purchase with a valid reason for return. We prefer to provide an exchange or credit note, however if we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Only goods in their original condition with labels attached will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of endangeredausmade.com.au.
All returns and exchanges are to be delivered to: Endangered Pty Ltd, 97 High Street, Woodend VIC 3442
Have a question? Give us a call on 03 5427 1198.